Full Name *0 / 50Email Address *Account Number0 / 80Help Us Improve Locator IDXWe’re sorry to see you go, but we understand that sometimes a product simply isn’t the right fit.Locator IDX offers a 30-day refund period so we can learn from customers who decide not to continue. Your feedback helps us identify where the platform did not meet expectations and where we need to improve.We know it can feel uncomfortable to provide negative feedback. Please be candid. Honest responses help us fix real problems and make Locator IDX better for locators in the future.The questions below should only take a minute to complete.What issues led you to request a refund? *Did not generate enough leadsToo complicatedSetup was confusingMissing featuresPrice is too highProperty data is inaccurateCommission is inaccurateTechnical issuesTechnical issuesDid not fit my workflowI am not actively working with clientsOtherSelect all the applyIf you selected Property data is inaccurate, what specifically was incorrect?Rent did not match the property websiteProperty amenities were incorrectProperty was shown but is not locator friendlyOtherProvide one property name or link where you noticed the problemIf you selected Commission is inaccurate, how did you determine it was incorrect?I confirmed with the leasing officeI saw a different commission listed elsewhereI received a different commission after submitting an invoiceOtherProvide the property name and the correct commissionWhat outcome were you hoping Locator IDX would help you achieve? *Select the closest answerGenerate more leadsConvert more clientsOrganize and track my leads betterProvide a live apartment search for clientsAutomate client follow upManage my entire locator workflowWhat improvement would have made Locator IDX worth keeping?Better lead generationEasier setupMore automationMore accurate property dataMore accurate commission dataBetter client search experienceLower priceAdditional featureoptionalAny other advice or feedback?OptionalSubmit
