General: How do I cancel my account?


To cancel your account at any time before your next billing date:

  • Login to your account
  • Go to Account Settings
  • Click the Cancellation button at the top of the page.


We would love to hear why you are cancelling if you are comfortable sharing it with us. If you would like to give us an opportunity to review your feedback and fix any possible issues, we can will cancel your subscription today to avoid future charges and offer a free month of service while we work together to make the Locator IDX work exactly the way you need.

The free month is no obligation to continue your subscription. After the free month you can decide if you want to re-activate your account.

Either way we appreciate you giving Locator IDX a try and please let us know if we can help in any way in the future.